Terms of Service
Last updated: July 17, 2026
Key terms before you use Rehouzd
- • Estimates are informational—not appraisals or guaranteed offers.
- • Submitting a property authorizes Rehouzd to market it and mediate buyer communication.
- • Plans auto-renew until canceled; fees and credits are generally non-refundable.
Contents
1) Services; Who We Are (and Aren't)
These Terms of Service ("Terms") are an agreement between you and Rehouzed Inc., doing business as Rehouzd ("Rehouzd," "we," "us"). Rehouzed Inc. is our registered legal name; Rehouzd is the trade name we operate under.
Platform Services: property data intake; estimate/underwriting tools; buyer‑matching and investor discovery; a concierge "Get Offers" workflow; downloadable reports/exports; and skip‑trace services (Appendix A).
No API services: Rehouzd does not offer public APIs at this time. Where we offer a browser extension, it is part of the Services and subject to these Terms and our Privacy Policy.
Marketplace & Brokerage Role: Unless a separate brokerage agreement is executed, we are a technology platform and not a party to purchase/sale contracts. Where we (or an affiliate) act as a licensed brokerage, state disclosures/duties apply in addition to these Terms.
2) Eligibility; Accounts; Seats; E‑Sign
Business Use: You are at least 18, acting for a business purpose, and authorized to bind your company.
Security: Keep credentials confidential; you're responsible for account activity; notify us of misuse.
E‑Sign: You consent to electronic contracting, notices, and records.
Seats: One natural person per seat; no credential sharing or concurrent use on a single seat.
3) Acceptable Use; Compliance Promises
- No misuse (spam, scraping beyond features, reverse engineering, malware).
- No resale/public republication of outputs/data as a data product; no creation of a competing dataset.
- No training of generalized ML models on our data/outputs without written permission.
- You will comply with TCPA/Do‑Not‑Call, CAN‑SPAM, state privacy laws (e.g., CA/CO/TX/TN), and real‑estate/brokerage rules.
Indemnification: You will defend, indemnify, and hold Rehouzd harmless from third‑party claims, fines, or penalties arising out of your content, your use of the Services, or your breach of these Terms or applicable law.
4) Customer Content; Marketing Right; Mediated Comms; Retention
License to Operate: You grant a worldwide, royalty‑free license to use your inputs (addresses, attributes, photos, notes) to operate, secure, and improve the Services and to generate outputs.
Right to Market Upon Submission: EFFECTIVE IMMEDIATELY when you submit a property address, you authorize Rehouzd to market the property to potential buyers (including circulating non‑confidential property details, comps, and price guidance) through our platform and partner channels. You may revoke this authorization for a property at any time by emailing Deal@rehouzd.com; revocation applies prospectively.
Mediated Communications Only: Sellers and buyers do not communicate directly through the platform. Rehouzd intermediates all messaging, questions, and offers, and may mask contact details until we choose to connect parties offline or via separate agreement.
Consents & Content: You represent you have authority and any required owner/client consent to market the property and to have us send communications on your behalf. You are responsible for the legality and accuracy of the content you provide.
Third‑Party Sources: Availability and licensing of third‑party/public records may change; usage is subject to those providers' terms.
Retention: On cancellation you may request an export of your account content within 30 days (email Deal@rehouzd.com); we delete account content after 90 days, except billing/security/legal records and backups subject to normal purge cycles.
5) Plans; Payments; Trials; Usage; Changes; Taxes
Plans & Credits: We may offer subscriptions, usage‑based charges, and credits (e.g., skip‑trace, exports).
Auto‑Renewal & Cancellation: Paid plans automatically renew at the then‑current rate for successive periods matching your billing interval (monthly or annual) until canceled. You can cancel anytime in your Billing settings; cancellation takes effect at the end of the current billing period and you keep access until then.
No Refunds: Except where the law requires otherwise, all payments are final and non‑refundable. This includes subscription fees (monthly and annual), credit purchases, unused credits, unused plan allowances (such as monthly underwrites), and fees paid under promotional pricing. If you cancel, you keep access until the end of your current billing period; we do not refund or prorate partial billing periods. The only exception is in Appendix A: if a contact lookup returns no usable contact information, we may return the spent credits to your account balance (as credits, not cash).
Free Trials: Where offered, trial length, included features, and any card requirement are stated at signup. One trial per company (and affiliates) and per natural person; anti‑circumvention enforced. Our free tier is not a trial; its limits are shown on the pricing page.
Promotions: Promotional discounts and codes are subject to the eligibility rules and duration stated when the promotion is offered. We may modify or discontinue a promotion prospectively; a discount already applied to your subscription continues for its stated duration.
Usage & Overage: Plans include limits; we may throttle, bill overage, or require upgrade for abnormal usage.
Plan Changes: Upgrades are immediate/prorated; downgrades take effect at your next renewal, and you may cancel a scheduled downgrade any time before it takes effect; no credit carryover.
Disposition (Dispo Desk) Fees: If you engage our disposition service to sell a property, a success fee applies. The fee for your plan is shown on our pricing page and confirmed when you engage the service.
Taxes: You're responsible for applicable taxes.
6) Service Messages; Marketing
Operational messages about your account are permitted.
Marketing email/SMS requires appropriate consent; opt‑out tools are provided.
For deal‑related outreach we send messages as your service provider and limited agent; you confirm required consents for any uploaded contacts and we maintain suppression/opt‑out mechanisms.
7) Service Levels; Changes; Beta
We may modify or discontinue features. Material changes to these Terms will be posted with a new effective date; continued use constitutes acceptance. Beta features are AS IS and may be rate‑limited or withdrawn.
8) Intellectual Property; Output License
Ownership: Rehouzd and its licensors own the Services, software, data compilations, and content.
Output License: Limited, non‑exclusive license to use outputs internally for business purposes tied to specific real‑estate transactions and client advisory; no resale as a data product; no bulk extraction beyond feature limits.
9) FCRA Guardrails
We are not a CRA and Outputs are not consumer reports. You will not use Outputs for FCRA‑regulated purposes (credit, employment, tenant, insurance, or similar eligibility determinations).
10) Confidentiality & Security
Each party protects the other's non‑public information with reasonable care. We implement reasonable administrative, technical, and physical safeguards; you secure your environment and access controls.
11) Suspension & Termination
We may suspend or terminate for violations, legal risk, fraud/chargebacks, security concerns, non‑payment, or misuse. On termination, licenses end and access may cease, subject to legal retention duties.
12) Warranties; Disclaimers
THE SERVICES, DATA, ESTIMATES, COMPS, MATCHES, AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.
13) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNTS YOU PAID IN THE SIX (6) MONTHS PRECEDING THE EVENT. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS/OPPORTUNITY.
14) Disputes; Governing Law; Class Waiver
Informal Resolution First: Before starting arbitration, the complaining party will send the other a written description of the dispute (for us: Deal@rehouzd.com) and both parties will attempt in good faith to resolve it within 30 days.
Arbitration: Binding AAA arbitration, venue Austin, Texas. Either party may instead bring an individual claim in small-claims court.
Arbitration Opt-Out: You may opt out of this arbitration agreement by emailing Deal@rehouzd.com within 30 days of first accepting these Terms, stating your name and account email.
Governing Law: Delaware law and U.S. federal law.
Class Waiver: Disputes must be brought individually; no class or representative actions.
Injunctive Relief: Either party may seek court orders to protect IP or confidential information.
15) Government Users
Use is subject to restricted rights for commercial computer software.
16) Export; Sanctions
You are not in a restricted country or on a denied‑parties list and will not use the Services contrary to export/sanctions laws.
17) General
These Terms (plus the Appendices and Privacy Policy) are the entire agreement. If a provision is unenforceable, the remainder survives. Failure to enforce isn't a waiver. You may not assign without our consent; we may assign. Sections intended by their nature survive termination.
Appendices (Service‑Specific)
The following appendices form part of these Terms of Service. Click to expand each section for full details.